Policy Center

Last Updated on November 20, 2025
Please read these different policies carefully before using (as “User”) the website viaiulia.com and other online features including, but not limited to, emails, newsletters, and text messages (the “Services”) operated by Via Iulia OÜ (“we”).
Updated

This Policy Center describes in short how we may collect, secure, process, and disclose your information and what are the terms of Service. These policies may be updated from time to time. Please check it regularly to review any updates we may make.

CANCELLATION POLICY

We in the tourism industry know that sometimes things just happen. It’s OK. As a User, you can always cancel and if done correctly we will fully refund you. A confirmed reservation can be cancelled by a User at any time up to the moment of the actual event.

• When cancelled more than 48 hours before the tour, 100% of the paid amount will be refunded.

• When cancelled less than 48 hours before the tour or in the case of a no-show, no refund is issued.

Contacts can be found here.

This Cookie Policy was last updated on November 20, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://www.viaiulia.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

6. Placed cookies

Elementor

Statistics (anonymous)

Consent to service elementor

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name

elementor

Expiration

persistent

Function

Store performed actions on the website

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name

wpEmojiSettingsSupports

Expiration

session

Function

Store browser details

Name

wp-settings-*

Expiration

persistent

Function

Store user preferences

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Name

wordpress_test_cookie

Expiration

session

Function

Read if cookies can be placed

Sourcebuster JS

Statistics

Consent to service sourcebuster-js

Usage

We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

Sharing data

This data is not shared with third parties.

Statistics

Name

sbjs_current

Expiration

6 months

Function

Store browser details

Name

sbjs_session

Expiration

30 minutes

Function

Store and count pageviews

Name

sbjs_udata

Expiration

6 months

Function

Store a unique session ID

Name

sbjs_first

Expiration

session

Function

Store and track interaction

Name

sbjs_current_add

Expiration

6 months

Function

Store and count pageviews

Name

sbjs_first_add

Expiration

6 months

Function

Store and count pageviews

Name

sbjs_migrations

Expiration

6 months

Function

Store the user’s usage history

Automattic

Statistics

Consent to service automattic

Usage

We use Automattic for website development. Read more about Automattic

Sharing data

For more information, please read the Automattic Privacy Statement.

Statistics

Name

tk_qs

Expiration

30 minutes

Function

Provide functions across pages

Miscellaneous

Purpose pending investigation

Consent to service miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

extendify-help-center-globals-sync-252f6b9d-70f1-46c2-a2a6-be4b7d30b055

Expiration

Function

Name

extendify-unsplash-images-252f6b9d-70f1-46c2-a2a6-be4b7d30b055

Expiration

Function

Name

e_kit-elements-defaults

Expiration

Function

Name

extendify-help-center-router-252f6b9d-70f1-46c2-a2a6-be4b7d30b055

Expiration

Function

Name

mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9

Expiration

Function

Name

wp-settings-time-1

Expiration

Function

Name

__ssid

Expiration

Function

Name

cmplz_functional

Expiration

365 days

Function

Name

cmplz_statistics

Expiration

365 days

Function

Name

cmplz_preferences

Expiration

365 days

Function

Name

cmplz_marketing

Expiration

365 days

Function

Name

extendify-chat-history-252f6b9d-70f1-46c2-a2a6-be4b7d30b055

Expiration

Function

Name

storeApiNonce

Expiration

Function

Name

storeApiCartData

Expiration

Function

Name

WP_PREFERENCES_USER_1

Expiration

Function

Name

wc_cart_hash_73e30150d18af77c3bbe9e2077fd67b1

Expiration

Function

Name

customer-effort-score-exit-page

Expiration

Function

Name

WP_DATA_USER_1

Expiration

Function

Name

extendify-help-center-knowledge-base-252f6b9d-70f1-46c2-a2a6-be4b7d30b055

Expiration

Function

Name

__stripe_mid

Expiration

Function

Name

cmplz_banner-status

Expiration

365 days

Function

Name

cmplz_consented_services

Expiration

365 days

Function

Name

cmplz_policy_id

Expiration

365 days

Function

Name

explat-last-anon-id

Expiration

Function

Name

explat-experiment–woocommerce_product_creation_experience_pricing_to_general_202406

Expiration

Function

Name

wc_iam_settings

Expiration

Function

Name

explat-last-anon-id-retrieval-time

Expiration

Function

Name

storeApiCartHash

Expiration

Function

Name

wp_lang

Expiration

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Via Iulia OÜ
Tallinn, Distretto di Kesklinna, Narva mnt 5, 10117
Estonia
Website: https://www.viaiulia.com
Email: info@ex.comviaiulia.com
Phone number: +39 393948101

This Cookie Policy was synchronized with cookiedatabase.org on November 23, 2025.

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Destination

Italy

+393939481011

Policy Center

Last Updated on November 20, 2025

Updated

CANCELLATION POLICY

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Working Day : Monday - Firday (9AM - 5PM)

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